Privacy Policy
Your privacy and data protection are our highest priorities
Effective Date: 23 February 2026
Policy Sections
INTRODUCTION
Thai Gust Entour Co., Ltd (Thailand) and Gust Enterprises (India) (collectively referred to as "Company", "We", "Us", or "Our") respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, disclose, and safeguard your information when you: • Visit our website www.thaigust.com • Book travel services with us • Communicate with our offices • Use our online platforms or digital services By accessing or using our services, you agree to the practices described in this Privacy Policy.
COMPANY DETAILS
Thailand Office: Thai Gust Entour Co., Ltd 456/57, Moo 12, Alley 6, Pratumnak, Chonburi, Thailand 20150 Email: info@thaientour.com Phone: +66 855255942 India Office: Gust Enterprises A6/1, 4th Floor, Milap Nagar, Uttam Nagar, New Delhi – 110059, India Email: contact@thaientour.com Phone: +91 9990206666
INFORMATION WE COLLECT
3.1 Personal Identification Information
- •Full name
- •Date of birth
- •Gender
- •Nationality
- •Passport details
- •Visa information
- •Residential address
- •Email address
- •Phone number
3.2 Booking & Travel Information
- •Travel dates
- •Destination details
- •Flight details
- •Hotel preferences
- •Special requests
- •Dietary requirements
- •Emergency contact information
3.3 Payment Information
- •Cardholder name
- •Billing address
- •Transaction details
Note: Credit/debit card details are processed securely via certified third-party payment gateways. We do not store full card numbers.
3.4 Technical & Usage Information
- •IP address
- •Browser type
- •Device information
- •Operating system
- •Cookies and tracking data
- •Website usage behavior
HOW WE COLLECT INFORMATION
We collect information: • Directly from you when you fill forms or make bookings • Through email, phone, WhatsApp, or other communication channels • Automatically via cookies and analytics tools • From third-party service providers involved in your booking
PURPOSE OF DATA COLLECTION
5.1 Service Delivery
- •Processing bookings
- •Issuing confirmations and vouchers
- •Coordinating with hotels, airlines, and transport providers
- •Visa documentation assistance
5.2 Communication
- •Sending booking updates
- •Responding to inquiries
- •Providing customer support
- •Emergency notifications
5.3 Marketing (With Consent)
- •Promotional offers
- •Travel deals
- •Newsletter communications
You may opt out of marketing communications at any time.
5.4 Legal & Regulatory Compliance
- •Immigration and visa regulations
- •Government reporting requirements
- •Fraud prevention and risk management
LEGAL BASIS FOR PROCESSING
Where applicable under Thai PDPA and Indian data protection laws, we process personal data based on: • Your consent • Contractual necessity • Legal obligation • Legitimate business interests
DATA SHARING & DISCLOSURE
We do not sell or rent your personal information. We may share your information with: • Airlines • Hotels • Transport providers • Visa processing agencies • Payment processors • IT service providers • Government or law enforcement authorities when legally required All third parties are obligated to maintain confidentiality and data security.
INTERNATIONAL DATA TRANSFERS
As we operate in Thailand and India, your information may be transferred between our offices or to international suppliers. We ensure appropriate safeguards are in place to protect your data.
DATA SECURITY
We implement appropriate technical and organizational measures including: • SSL encryption • Secure servers • Access control restrictions • Secure payment gateways • Regular monitoring of systems While we strive to protect your data, no method of transmission over the internet is 100% secure.
DATA RETENTION
We retain personal data only as long as necessary for: • Fulfilling contractual obligations • Legal and accounting purposes • Dispute resolution • Regulatory compliance After retention periods expire, data is securely deleted or anonymized.
COOKIES POLICY
Our website uses cookies to: • Improve user experience • Analyze website performance • Personalize content • Measure marketing effectiveness You may disable cookies in your browser settings; however, certain website features may not function properly.
YOUR RIGHTS
Depending on applicable laws, you may have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion of your data • Withdraw consent • Object to processing • Request data portability To exercise your rights, contact us using the details below.
CHILDREN'S PRIVACY
Our services are not directed toward children under 18 years of age without parental or guardian consent. We do not knowingly collect personal data from minors without authorization.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the updated policy.
CONTACT – PRIVACY OFFICER
For privacy-related concerns, requests, or complaints, please contact: Thailand: Thai Gust Entour Co., Ltd Email: info@thaientour.com Phone: +66 855255942 India: Gust Enterprises Email: contact@thaientour.com Phone: +91 9990206666
Need to Contact Us?
Thailand Office
Thai Gust Entour Co., Ltd
456/57, Moo 12, Alley 6, Pratumnak,
Chonburi, Thailand 20150
+66 855255942
info@thaientour.com
India Office
Gust Enterprises
A6/1, 4th Floor, Milap Nagar,
Uttam Nagar, New Delhi – 110059
+91 9990206666
contact@thaientour.com
